Edition: International Vietnamese. Economy Industries Companies DataSpeaks.
Life Trend Culture Style. Facebook Messenger most popular chat app for online shopping in Vietnam.
Places Food. All rights reserved. Latest first Highest rated. The survey was done in January with people in Hanoi and HCMC responding, but data from surveys done last November and in April was also collated.
The of consumers shopping online reached The most read Vietnamese newspaper. Facebook Messenger is the most popular messaging app in Vietnam with 94 percent of respondents using it, followed by Zalo 89 percent and phone text messages 59 percent.
But the top reason for contacting a business on Messenger is to ask for information about a product 57 percent. Travel Places Food.
Reading: Facebook Messenger most popular chat app for online shopping in Vietnam. Comments 0. People use Messenger mostly to contact shops 61 percent of respondents and restaurants 48 percentit found.
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Fifty seven percent of respondents were however not happy with businesses as their messages were not responded. Most Vietnamese people use Facebook Messenger for online shopping.